Are you looking forward to the new age of mobile app insecurity?

A contact recently told me that Apple handles thousands of inquiries from people who have forgotten or misplaced their Apple ID logins every day. That’s probably why Apple recently made it easier to access your Apple ID using any known email address.

But Apple reps are also inundated with requests related to third-party apps over which they have no control. As the EU looks to force Apple into allowing apps from alternative app stores onto its devices, a practice known as sideloading, the user experience with Apple devices — and the flood of inquiries and complaints — is about to get much, much worse.

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Message to IT: Yes, you should install Apple security updates

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Zero trust and why it matters to the Apple enterprise

Once upon a time, digital business sat inside the security perimeter. Devices were kept in offices, shared the same network, and were protected by antivirus software, firewalls, and software updates. This system wasn’t perfect and became increasingly specialized, with security teams, networking teams, and others all working in different sectors.

With mobility, this changed. Devices were unleashed from their locations, used their own networks, and stood outside of traditional corporate endpoint protection.

The pandemic accelerated these changes, fostering the evolution of innovative security protections outside of traditional perimeters, such as around zero-trust. The global zero trust security market is now expected to reach $99 billion by 2030, up from $23 billion in 2021.

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Google to block Bard conversations from being indexed on Search

Alphabet-owned Google is working on blocking user conversations with its new Bard generative AI assistant from being indexed on its Search platform or showing up as results.

“Bard allows people to share chats, if they choose. We also don’t intend for these shared chats to be indexed by Google Search. We’re working on blocking them from being indexed now,” Google’s Search Liaison account posted on Twitter, now X.

The internet search giant was responding to an SEO Consultant who pointed out on Twitter that user conversations with Bard were being indexed on Google Search.

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Q&A: How one CSO secured his environment from generative AI risks

In February, travel and expense management company Navan (formerly TripActions) chose to go all-in on generative AI technology for a myriad of business and customer assistance uses.

The Palo Alto, CA company turned to ChatGPT from OpenAI and coding assistance tools from GitHub Copilot to write, test, and fix code; the decision has boosted Navan’s operational efficiency and reduced overhead costs.

GenAI tools have also been used to build a conversational experience for the company’s client virtual assistant, Ava. Ava, a travel and expense chatbot assistant, offers customers answers to questions and a conversational booking experience. It can also offer data to business travelers, such as company travel spend, volume, and granular carbon emissions details.

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ServiceNow embeds AI-powered customer-assist features throughout products

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UK's controversial online safety bill set to become law

Four years after it started life as a white paper, the UK government’s controversial Online Safety Bill has finally passed through Parliament and is set to become law in the coming weeks.

The  bill aims to keep websites and different types of internet-based services free of illegal and harmful material while defending freedom of expression. It applies to search engines; internet services that host user-generated content, such as social media platforms; online forums; some online games; and sites that publish or display pornographic content.

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Jamf: Generative AI is coming to an Apple IT admin near you

Imagine running fleets of iPhones that alert you when unexpected security-related incidents take place, or when otherwise legitimate service requests arrive from devices at an unexpected time or location. Imagine management and security software that not only identified these kinds of anomalies but gave you useful advice to help remediate the problem.

This, and more, is the kind of protection Jamf hopes to deliver using generative AI tools.

Generative IT for Apple admins

Jamf believes generative AI can be a big benefit to tech support and IT admin, and talked about its efforts at the end of an extensive Jamf Nation User Conference (JNUC) keynote. Akash Kamath, the company’s senior vice president, engineering, explained that just as the Mac made computing personal, genAI makes AI personal.

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