To unleash the power of agile business practices, focus on your customers

Credit to Author: Rohan Kelkar| Date: Mon, 18 Apr 2022 11:00:50 +0000

What does today’s business world have in common with hit movies like The Fast and the Furious and Rush Hour? The need for speed. If companies don’t adapt quickly to… Read more »

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What B2B customer centricity looks like in action

Credit to Author: Aamir Paul| Date: Sun, 09 Feb 2020 15:51:12 +0000

Amazon’s stated goal is to be “the earth’s most customer-centric company.” We know how that turned out for Amazon — it’s now the world’s largest retailer and cloud services provider…. Read more »

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Customer Centricity: From Concept to Reality.

Credit to Author: Iram Shah| Date: Thu, 06 Jul 2017 21:15:11 +0000

The concept of customer centricity is not new. In 1954, Peter Drucker wrote in his book The practice of Management: “It is the customer who determines what a business is,… Read more »

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