How business community forums shape exclusive customer relationships

Credit to Author: Jean-Philippe Bonnafoux| Date: Wed, 21 Feb 2024 13:10:37 +0000

We all know this feeling: Asking questions on online forums that no one replies to. Or not knowing which answers to trust. To many people, a community forum is not something that brings positive thoughts. Contrary to a common perception of being outdated and prone…

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Microgrids help electricity companies meet evolving customer needs

Credit to Author: Francois Borghese| Date: Thu, 17 Jan 2019 11:26:12 +0000

Microgrids are highly localized distribution systems that connect one or more distributed energy resources (DERs) with multiple loads. They can operate independently from a larger utility grid, without service interruption,… Read more »

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Going Digital Gives Electric Utilities a Business Advantage

Credit to Author: Frederic Abbal| Date: Fri, 27 Jul 2018 10:47:57 +0000

There’s no question that business models for today’s electric utilities are shifting. Their traditional role as electricity suppliers is being challenged with stagnating or declining electricity sales in some regions…. Read more »

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Customer Centricity: From Concept to Reality.

Credit to Author: Iram Shah| Date: Thu, 06 Jul 2017 21:15:11 +0000

The concept of customer centricity is not new. In 1954, Peter Drucker wrote in his book The practice of Management: “It is the customer who determines what a business is,… Read more »

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